Tryckhalan wrote:
Jocko Homo wrote:
Excuse me Jocko but what do you want to tell us in your rants? A highly trained professional which can't manage to draw a schematics? You must be joking, right? So if this is a joke, what do you want to tell us and why?
Have you even remotely considered that Jocko has free will to do whatever the heck he wants? I'm sure he's drawn a schematic for his widget at some point, he just doesn't want to share the thing with the world.
I deal with the same question almost monthly, professionally. Customers frequently ask for schematics of equipment that I've designed. We'll say no, and the customer throws a hissy-fit. I've got plenty of reasons NOT to give out schematics:
- The whole "trade secret" thing.
- The customer doesn't need them to operate the equipment.
- It requires time and effort to publish them along with the associated parts lists, etc. Sure it's not a LOT of time/effort, but if I don't have to, I won't.
- It encourages the person to take the thing apart, change stuff, break stuff, etc. Which leads to time/effort on the part of our customer service staff after they've broken the thing in an attempt to tweak it.
Reasons TO give out schematics?
- Allowing people to understand better how your equipment works, so they're more comfortable owning it - informed customers can be happier customers. I'll give relevant information to inquiring minds, but not in the form of a low-level schematic.
- The good feeling of letting out-of-warranty customers repair their own equipment... for the non-existent base of customers who own a BGA rework station and know how to work with 0402 surface mount.
- Umm... don't have any others.